• PRIVACY/TERMS

    PRIVACY

    Adapted Clothing on the Net has made every effort to protect your privacy and personal information.  As a customer, you trust us with your personal information. We respect that and wish to assure you that we are committed to protecting that information. We do not sell or share the information with anyone outside of our company. The information you provide is used solely for the purpose of providing you with our product and services in a manner that best meets your needs. It has been clearly communicated to all our staff that access to customer files is strictly confidential and can only be used for the purposes intended.

    TERMS

    Pricing: All prices shown on our website are in Canadian funds and do not include taxes or shipping. Prices are subject to change without notice.

    Returns: Your intention to return merchandise must be communicated to us within 10 days of receipt for a full refund or exchange, less shipping cost. Returns will only be accepted on the condition that return courier or postage is pre-paid.

    Shipping: Our flat rate shipping cost is $17.50.

    Sizing: If you are unsure of the size you require, we strongly urge you to contact your health care professional / caregiver and seek their advice.

    Color Selection and Print Preference: If needed, you will have the opportunity to specify colors as well as print preference.

    Substitutions: In order to meet your requirements and to fully satisfy you, we will, in certain instances if necessary, substitute equal or better at no extra charge.

    OUR GUARANTEE

    Satisfaction Guaranteed.

    During Covid 19, we are unable to accept returns.

    When it is safe to accept returns, we will gladly replace or refund returned merchandise that does not meet

    your expectations, less shipping cost.